Back to Blog

What Insurance Companies Do After You Hire a Lawyer

A

Aaron Coven

Personal Injury Attorney

What Insurance Companies Do After You Hire a Lawyer

One of the questions I hear most often is, "What happens once I hire a lawyer?"

Some people worry that hiring an attorney will make the insurance company angry or cause their case to drag on. Others think they'll immediately end up in court.

The truth is usually much simpler.

Hiring a personal injury lawyer doesn't stop the claims process. It changes who the insurance company communicates with and helps ensure your rights are protected throughout your case.

Here's what typically happens after you hire an attorney.

The Insurance Company Starts Communicating With Your Attorney

Once you're represented, the insurance company should direct most communication about your claim to your attorney instead of contacting you directly.

That means fewer phone calls, fewer requests for statements, and less pressure to answer questions while you're trying to recover.

Instead of worrying about saying the wrong thing, you have someone handling those conversations on your behalf.

Your Attorney Begins Gathering Evidence

While the insurance company continues its investigation, your attorney begins building your case.

This often includes collecting:

  • Medical records

  • Accident reports

  • Witness statements

  • Photos and videos

  • Medical bills

  • Documentation of lost wages

  • Expert opinions, when necessary

The stronger the evidence, the stronger your claim becomes.

The Insurance Company Continues Its Investigation

Hiring a lawyer doesn't mean the insurance company stops investigating.

They may continue to:

  • Review medical records

  • Evaluate liability

  • Analyze property damage

  • Review photographs and videos

  • Speak with witnesses

  • Monitor publicly available information

This is a normal part of the claims process.

They May Request Additional Information

As your treatment progresses, the insurance company may ask for updated medical records or documentation showing how your injuries have affected your daily life.

Your attorney helps determine what information should be provided and when.

This helps ensure the insurance company receives appropriate documentation without creating unnecessary issues for your claim.

Settlement Negotiations Usually Begin

Contrary to what many people believe, most personal injury cases are resolved through negotiation rather than a trial.

Once your medical treatment reaches an appropriate stage and the extent of your damages is understood, your attorney may present a demand package outlining:

  • Your injuries

  • Medical expenses

  • Lost income

  • Pain and suffering

  • Other damages related to the accident

The insurance company will typically respond with questions, additional requests, or a settlement offer.

Negotiations often continue until an agreement is reached or it becomes clear that further legal action may be necessary.

Your Case Doesn't Automatically Go to Court

Many people hesitate to hire a lawyer because they assume it means they'll spend months or years in court.

In reality, most personal injury claims are settled before a trial ever becomes necessary.

However, having an attorney prepared to take your case to court if needed can often strengthen your position during negotiations.

You Can Focus on Your Recovery

One of the biggest benefits of hiring an attorney is being able to shift your focus back where it belongs—on your health.

Instead of managing paperwork, answering calls from adjusters, and trying to understand insurance procedures, you have someone handling those responsibilities while you attend medical appointments and work toward recovery.

Having Representation Levels the Playing Field

Insurance companies handle claims every single day. They have adjusters, investigators, and attorneys whose job is to protect the company's financial interests.

You deserve someone who is focused on protecting yours.

At the Law Offices of Aaron R. Coven, I work with injury victims throughout Palm Beach County to guide them through every step of the claims process. From communicating with the insurance company to negotiating a fair settlement, my goal is to make the process less stressful and help you pursue the compensation you deserve.

If you've been injured because of someone else's negligence, contact my office today for a free consultation. I'll answer your questions, explain your options, and help you move forward with confidence.